ACCESS Technology Program Manager - 526125

Job no: 526125
Work type: Regular Full-time (Benefits eligible)
Location: Tuscaloosa
Categories: Information Systems/Technology Support

Pay Grade/Pay Range:  Minimum: $53,500 - Midpoint: $66,900 (Salaried E8)


Department/Organization: 209312 - ACCESS


Normal Work Schedule: Monday - Friday 8:00am to 4:45pm


Job Summary: The ACCESS Technology Program Manager provides technical support of courses. Evaluates and implements new technology for staff and ACCESS stakeholders including software applications, hardware, web-based materials, ACCESS Franchise model, and services.


Additional Department Summary: Coordinates tiered support for stakeholders in the ACCESS Virtual Learning program, serving approximately 30,000 students and 1,600 schools. Diagnoses, routes, and resolves technical and logistical support issues across three ACCESS Support Centers (Troy University, Madison City Schools, and The University of Alabama). Manages data collection, reporting, and analysis to enhance student success and improve program effectiveness. Researches and implements best practices in data management. Supports technology innovation by providing professional development, maintaining awareness of IT trends, and ensuring the quality and accessibility of course materials and platforms.


Required Minimum Qualifications: Bachelor's degree and four (4) years of instructional technology or curriculum development experience; OR master's degree and two (2) years of instructional technology or curriculum development experience.


Skills and Knowledge: Excellent written and verbal communication skills. Excellent interpersonal skills. Ability to collaborate effectively with CCS, UA institutional and academic units, and Alabama State Department of Education. Ability to plan, develop, and implement team projects. Experience adhering to grant requirements. Knowledge of distance learning technologies and teaching and training methodologies. Proficiency in data analysis, reporting, and dashboard creation using tools such as Excel, Power BI, or similar platforms. Knowledge of learning PowerSchool, Schoology, and data management best practices. Familiarity with IT trends, accessibility standards (W3C), and security best practices. Strong analytical and critical thinking skills. Experience in coordinating cross-institutional teams and leading collaborative problem-solving efforts. Ability to manage multiple projects, prioritize tasks, and allocate resources efficiently.


Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.


Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster

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Applications close: Central Daylight Time

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Please note, all Staff Employment positions close at 10:55pm CST.

Non-Exempt positions are posted a minimum of 3 days. Exempt positions are posted a minimum of 7 days.

Need help?

Please email the Human Resources Department at hrsvctr@ua.edu or contact us by phone at (205)-348-7732. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

Equal Opportunity Statement

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Supplemental Links


"EEO is the Law" Poster"
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

“EEO is the Law” Poster Supplement"
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

"Family and Medical Leave Act" 
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

"Employee Polygraph Protection Act" 
http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

The University’s Annual Security Report contains information on campus safety statistics as well as University Safety and Security Policies. It can be viewed online at The University of Alabama Annual Security Report, or by request to UAPD at ua.police@ua.edu.