Pay Grade/Pay Range: $10.00/hour

Department/Organization: 820401- Housing and Residential Communities

Normal Work Schedule: Varies at each 24-hour desk

Job Summary: The Desk Assistant (DA) works scheduled desk hours previously negotiated with the Desk Manager. Provides customer service to residents in a residential community, parents, faculty, staff, administration, and UA community members. Staffs the front desk. Checks supplies in and out. Answers phones. Acts as a resource for residents and others who enter our buildings. Additional duties as assigned by supervising personnel.

Required Minimum Qualifications: Current full-time University of Alabama undergraduate student for Fall 2025. Good judicial, financial, and academic standing as defined by the University and the college in which the Desk Assistant is enrolled. Ability to work overnight and weekend hours throughout the semester.

Additional Required Department Minimum Qualifications: Must be able to attend all departmental and area training sessions and workshops. Dress appropriately for the position at all times. Arrive on time for all desk shifts. Refrain from engaging in and propagating gossip regarding any information received as a function of their desk position. Be attentive to your desk duties at all times, refraining from sleeping while at work, leaving the desk unattended, or engaging in continuous conversation with friends or on cell phones. Serve as a role model to residents. Adhere and enforce all HRC policies and UA Student Code of Conduct.

Skills and Knowledge: Positive and excellent customer service skills.

Preferred Qualifications: Ability to work overnight and weekend hours throughout the semester. Ability to work during break periods; i.e. any state sponsored holidays, or special campus closings, etc. Ability to work during special campus events, catastrophic weather, etc.

Enrollment Requirements: Applicants must meet enrollment requirements to be eligible for on-campus student employment. Applicants must be enrolled in a UA degree program and meet minimum credit hour requirements during the academic year: Undergraduate Students must be registered for at least 6 credit hours during fall/spring semesters; Graduate Students must be registered for at least 4.5 credit hours during fall/spring semesters; International Students must be registered full-time (Undergraduate = 12 credit hours, Graduate = 9 credit hours) during fall/spring semesters. Enrollment requirements must be maintained for the duration of on-campus employment. Individual hiring departments and programs may also have additional eligibility requirements for employment.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster