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Student Caller - Fall 2024 National Alumni Association - 524239

Apply now Job no: 524239
Work type: On-Campus Undergraduate
Location: Tuscaloosa
Categories: Student

Pay Grade/Pay Range: $10.00/hour


Department/Organization: 301108 - National Alumni Association


Normal Work Schedule: Varies; Monday - Thursday 5:45pm to 9:00pm; a minimum of two shifts per week


Note to Applicants: The Crimson Calling Center is located in the McMillan Building.


Job Summary: The Student Caller calls and speaks with the University constituents to raise funds for the National Alumni Association and The University of Alabama. Makes over 150 calls per night to alumni, parents, and friends of the institution. Supervised by Student Calling Leads and the Calling Center Coordinator.  


Additional Department Summary: The Crimson Calling Center is an integral part of the National Alumni Association, as well as the callers within it. Student Callers are expected to complete over 150 calls each night in an effort to raise funds for the National Alumni Association and schools/colleges around campus. These individuals hold a conversation, adapt to various calling situations quickly, and establish a firm rapport with the constituent. These students leave this position with strong experience in communications, sales, and calling etiquette. This position includes two days of paid training and an online training course. Students are expected to have this course completed prior to the first day of training.

In addition, to the Calling Center's required evening calling shifts, student callers have the opportunity to participate in calling on behalf of the University's Career Center during daytime hours. These calls collect data from recent graduates that help to enhance the University and the Career Center.


Required Minimum Qualifications: Current University of Alabama undergraduate student. Punctual. Independent. Ability to work a minimum of two shifts per week. 


Skills and Knowledge: Excellent oral communication skills. Ability to learn new computer programs quickly. Ability to adapt to varying situations quickly.


Preferred Qualifications: Experience with sales or cold calling.


Enrollment Requirements: Applicants must meet enrollment requirements to be eligible for on-campus student employment. Applicants must be enrolled in a UA degree program and meet minimum credit hour requirements during the academic year: Undergraduate Students must be registered for at least 6 credit hours during fall/spring semesters; International Students must be registered full-time (Undergraduate = 12 credit hours, Graduate = 9 credit hours) during fall/spring semesters. Enrollment requirements must be maintained for the duration of on-campus employment. Individual hiring departments and programs may also have additional eligibility requirements for employment.


Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.


Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster

Advertised: Central Daylight Time
Applications close: Central Standard Time

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Please note, all Student Employment positions close at 10:55pm CST.

Non-Exempt positions are posted a minimum of 3 days. Exempt positions are posted a minimum of 7 days.

Need help?

Please email the Human Resources Department at hrsvctr@ua.edu or contact us by phone at (205)-348-7732. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit.

Equal Opportunity Statement

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases.

Pay Transparency PolicyStatement

The University of Alabama will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Supplemental Links


"EEO is the Law" Poster
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

“EEO is the Law” Poster Supplement
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

"Family and Medical Leave Act" 
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

"Employee Polygraph Protection Act" 
http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf