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Pay Grade/Pay Range: $10.00/hour

Department/Organization: 301108 - National Alumni Association

Normal Work Schedule: Varies; Monday - Thursday 5:45pm to 9:00pm, a minimum of two shifts per week

Note to Applicants: The Crimson Calling Center is located in the McMillan Building.

Job Summary: The Student Caller calls and speaks with the University constituents to raise funds for the National Alumni Association and The University of Alabama. Makes over 150 calls per night to alumni, parents, and friends of the institution. Supervised by Student Calling Leads and the Calling Center Coordinator.  

Additional Department Summary: The Crimson Calling Center is an integral part of the National Alumni Association, as well as the callers within it. Student Callers are expected to complete over 150 calls each night in an effort to raise funds for the National Alumni Association and schools/colleges around campus. These individuals hold a conversation, adapt to various calling situations quickly, and establish a firm rapport with the constituent. These students leave this position with strong experience in communications, sales, and calling etiquette. This position includes two days of paid training and an online training course. Students are expected to have this course completed prior to the first day of training.

In addition, to the Calling Center's required evening calling shifts, student callers have the opportunity to participate in calling on behalf of the University's Career Center during daytime hours. These calls collect data from recent graduates that help to enhance the University and the Career Center.

Required Minimum Qualifications: Current University of Alabama undergraduate student. Punctual. Independent. Ability to work a minimum of two shifts per week. 

Skills and Knowledge: Excellent oral communication skills. Ability to learn new computer programs quickly. Ability to adapt to varying situations quickly.

Preferred Qualifications: Experience with sales or cold calling.

Enrollment Requirements: Applicants must meet enrollment requirements to be eligible for on-campus student employment. Applicants must be enrolled in a UA degree program and meet minimum credit hour requirements during the academic year: Undergraduate Students must be registered for at least 6 credit hours during fall/spring semesters; International Students must be registered full-time (Undergraduate = 12 credit hours, Graduate = 9 credit hours) during fall/spring semesters. Enrollment requirements must be maintained for the duration of on-campus employment. Individual hiring departments and programs may also have additional eligibility requirements for employment.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster